Four Seasons Roofing

Spoke to a woman about the possibility of next day service for shingle replacement. The questions I wanted answered when I spoke to the woman on the phone were simple;
- How long would the work take?
- What would the general cost be?
- And if they could come the following day?

She gave me a breakdown of the hourly fee and the travel charge. But that's not fully what I asked...yes, the work is billed at $100/hr...but how many hours will it take to replace shingles? 1? 2? 5? This is pretty important information.

Also, I was never actually told if or when someone was coming to do the work. Even the cable company provides a time frame for when they will show up!!!

So of course I was surprised when a crew of roofers just showed up to my house at 9am the next day with no notice! I called the office thinking perhaps I could easily get the information I asked for before I agreed to let them start the work.

NOPE. The woman transferred me to the owner and the interaction that resulted was the most defensive and aggressive I have ever had. He immediately started dismissing me as if I was questioning his integrity when I only wanted simple answers. He was incredibly condescending and argumentative and had ZERO intention of listening to what I was trying to say.

The ACTUAL roofers however are great! They were friendly, diligent and worked efficiently on my roof repair.

Only out of urgency and need did I agree to the work.... but I do NOT recommend this company. I had two no-shows by other companies but I'd still give them another chance over ever using this company again due to the way I was treated.

When I finally got the invoice it wasn't itemized by service/fees provided. I had to request a new copy with the actual charges listed.

Also, its cash or check only...how antiquated is that? It's 2024 ya'll. How does a company that provides generally high cost services not accept credit cards as payment?

I hope they take cashier's checks because I haven't used actual checks in years.

I have used Four Seasons roofing for my homes and rentals for over 30 years. Terry Taylor and his team have always taken good care of us with quick professional expertise in from roof repair to complete reroofing to rain gutter repair and more......I highly recommend Four Seasons Roofing....
Dino Corbin