Lucy Nails & Spa

be wary of this place inless you wanna leave feeling like garbage be assaulted or be treated very aggressively like you're not a human paying for service then by all means go here. I would post pictures of the nails, but my daughter is still crying.

Had I not stood up and walked out after the police arrived, I would have been able to press assault charges against my nail tech today. Nails came out terribly, I asked for a color change. I was told I would be charged an extra 10 dollars for layer of a different color painted on top of the color originally painted. The additional layer looks terrible. I said I was happy with the pedicure but I wanted a solution for the manicure. I was told that I needed to pay or they would file the manicure off. when I asked her a file, they brought out a strongly gritted electric file. I asked for a hand file. She began hand filing aggressively. I asked to speak with a manager. Other workers came out and someone locked the front door. I called the police and told them I had been locked into the business and police began to come. Dispatch asked me if I could walk out and I attempted to and my nail tech pushed me. When police came, I asked if I could step outside and I was told yes. Police took both of our stories. In the end, I was told that because I had already stepped outside the doors of the business without paying, I had defrauded an inn keeper. So, I could pay the fee or press charges for assault but then the tech would press charges for defrauding an inn keeper and we both would be going to jail. I'm not sure if it was racism or what that caused me to receive such terrible customer service. This experience was traumatic and I hope no one else ever goes through this.