Starbucks

Love their coffee. It's easy to orders on the app so it'll be ready when I get there. Don't forget 1/2 price on Thursday between 12-6pm.

I'll stand at the cash register wanting to place an order watching employees walk around, very rarely someone will call out, be right with you. On several occasions, I've walked out. When I have placed an order, my change is just flung at me. And when I ask the cashier to count it back to me, they begrudgingly do.

I recently went to this Starbucks and wanted to sit outside except none of the tables were clean, drink rings, napkins, stir sticks, etc. When I picked up my order, I asked for a wet towel to wipe off my table and was told someone would come out and do it. I said thank you. An employee came out and reluctantly started wiping the tables off, not bothering to pick up the trash, just swiping it off the table onto the ground. I asked her why there wasn't a trash can outside, she commented because they are inside. Silly me for even asking that.

I laugh because watching an employee set a cup down, then come back to look at the name and pick it up by grabbing the lid where potentially a customer's lips could land. Hmmm, after handling money? Yuck. But they are wearing a mask... Makes no sense.

If I get good service, I'll go back and leave a tip, otherwise I won't.