A & T Auto Care

Jeff and team stand by their work and I trust them completely with my Kia Forte! I'm new to Chico and had a few bad experiences with car service until I found A & T Auto. Thanks guys

A & T Auto (NOT) Care's mechanic returned my car leaking gas from a cylinder seal he cracked and left leaking!
When my car was returned to me, I noticed it had a strong odor of gas fumes.
I voiced my concern to A & T Auto (NOT) Care's Inc. office assistant, who said a little gasoline leaks when they swap the coils, but the strong gas fumes will air out and my car was safe to drive.
NONE OF THAT WAS TRUE! The gasoline was leaking from the cracked seal as I drove my car! It was a health hazard & fire hazard! When I called A & T Auto (NOT) Care Inc. again, the office assistant continued to assure me my car was safe to drive!
I took it back the next day and $645 later they "fixed" the problem.
This was all after I had spent $1,173 three weeks earlier on getting recommended maintenance service and their mechanic and diagnostic test showed my car was running great and in great shape!
I have owned and cared for my Toyota for over 20 yrs., logging many miles on road trips and local driving. It never has broken down or caused problems.
After getting my car back, I had another shop check a leak I noticed under the power steering reservoir. (In the maintenance work I had A & T Auto (NOT) Care Inc. flush and replace my power steering and brake fluid as well as the coolant.) The second different auto shop's mechanic stated A & T Auto (NOT) Care Inc.'s mechanic had not cleaned the power steering line nor replaced the clamp. So I paid them to do that and check the other fluid jobs done by A & T Auto (NOT) Care Inc. (another $100).
A & T Auto (NOT) Care Inc.'s owner, Jeff Sponsler was very dismissive about my concerns about the fire and health hazard condition my car was returned to me. Unacceptable, unprofessional and definitely NOT caring!
I now don't know if all the spark plugs A & T Auto Care Inc. replaced were new and correctly installed and if the slow leak from my power steering pump was caused by A & T Auto (NOT) Care Inc.'s mechanic. (It had not been leaking previously). I also don't know if all the jobs they did were done correctly.
In addition, their invoices do not accurately show the correct description of jobs done. Example 1, One invoice I received showed I was charged for a fuel injector replacement when the mechanic had just swapped one fuel injector to test what was causing my check engine light to go on for the first time ever!
Example 2, an assortment of jobs they supposedly did and I had already paid for continued to be listed as "recommended" on four subsequent invoices. I spoke with A & T Auto (NOT) Care Inc.'s office assistant who said their system is limited on the descriptions of jobs done and he said he'd take off the "recommendations."
Work with them did not meet the quality standards they promise or the quality service I've received from the many mechanics I've used in the past 30+ yrs. of car ownership.
What ethical, professional, knowledgeable mechanic would return a vehicle that is leaking gasoline onto the engine and creating a toxic health problem as well as a FIRE HAZARD?
What ethical, professional, knowledgeable auto shop owner would allow this kind of work and be so disinterested in the problems caused?