Cronic Disaster Restoration & Construction

We first started our journey with this company after the Camp Fire. After they lost our contract because of turn over, they finally began working with our insurance company. They repeatedly had communication issues with us and the insurance company and TWO YEARS LATER had only installed a temp pole, dug a hole trying to find our well, and rebuilt a water tank and pressure tank with a USED booster pump.

They charged our insurance 2,145.00 for that used pump (it was OUR OLD PUMP they NEVER replaced it) and told us that the reason why the pvc pipe kept breaking was because of PG&E power fluctuations. We had to pay out of pocket for another company to come fix their error after multiple problems with it. They tried to charge us for repairing this problem and even threatened to put a lien on our property for not paying them to repair their error.

FINALLY, we parted ways with a threat to the CSLB in 2020 and found a new contractor, just in time for the Covid material cost increases.

We should have filed our complaint with the CSLB and taken them to court. I suggest you have your contract looked at by a contract attorney if you decide to go with this company. You may have to hire a secretary to deal with them and try to get them to respond to you because it was a nearly full-time job for me.

We have tried to make the owner/manager aware of the issues we experienced but we don't know if he doesn't care of if the local office is preventing our concerns from reaching him.

We have all communications and documents regarding this issue. If you want to know more, reach out to me directly.

Here's a shout out to the Cronic Disaster team, Erick Bunch, Rusty Bell, and particularly Matthew Mitts who was charged with the task of making my bathroom and kitchen livable again , after a leak was found inside a bathroom wall. For over a month Matthew worked hard to make sure everything was done well. He proved very easy to work with, and tried his best to please me. He truly went the extra mile to make sure everything was completed and done well. Great job!