StandAlone MMA & BJJ

Awesome dojo! Looking forward to taking another BJJ class soon. The coach was so professional and knowledgeable, most importantly has a valuable perspective. I travel a lot and feel lucky to have stumbled upon this high class facility for only a 15 dollar drop in fee. I wish I took some pictures like a class photo because my training partners were so warm and welcoming totally felt at home in the gi class. Oss.

About the Cash, not the Kids

I looked at the Standalone website, spoke with the staff several times, and visited the gym before I enrolled my 2 kids. We started in the middle of the month, on the 13th. Happy to have found an activity the kids enjoyed, I proceeded to enroll them for two more months, paid in advance, through our charter funds. After the first week, the staff was telling my husband that they increased their fees by $11/mo and that we needed to make this change through our charter. My husband assured the staff that this task is not something we can do on our end, but something only they can do. By the second week, the issue was still unresolved. We were told to fix it, but we can't. My husband tried speaking with the owner, Jason, but Jason deferred my husband back to the front desk. At that point the front desk person told my husband that we could not come back to the gym until this issue was resolved. This was on a Friday. Over the weekend I left a message asking to speak directly with Jason. On Monday, 10 minutes after the kids class began, I get a call from a staff member saying we can come in. But we live 30 min away, so we were not going to make it on time. Furthermore, I explained the situation and asked to speak directly with Jason. It has now been just over two weeks and I have not received a call from Jason.

Changing the quoted pricing is not our responsibility. In fact, I would have happily resubmitted my payments for April and May once they fixed it in the system. And we could have called March even since we paid in full (minus $11) while starting mid month. This way the kids could have stayed in class while they worked on pricing.

At this point, Jason will not refund us for March which I am ok with. The sad part is that he is telling my charter that he also wants the payment of $11.

Hey Jason, if you see this post, give me a call and I will happily come by and pay the $11. I am also happy to pay another gym out-of-pocket for the care and courtesy they have shown to our family and most especially, to our children. This other gym also has a better teacher to student ratio, keeping the kids much more safe. For the fact that you approved the directive that my kids could not come back tells me Standalone is not about the kids. For that, you get the least number of stars possible.