Wayland Construction

I needed to do a bathroom remodel. I did the demolition myself, and wanted a contractor to come in behind me and do the installation (flooring, plumbing, electrical, drywall, tile, etc...). I work full-time during the week, so I waned to have someone else do the install so this does not turn into a 3-month project.

I called Wayland and spoke with a very nice female representative who told me she would have Mr. Wayland call me right away. Two days later still no call, so I called back and left 2 more message in 2 days. Still not return calls.

This behavior is so unprofessional, and simply disrespectful. At least have the common courtesy to return a telephone call even if to say that you are so busy you cannot take on the extra work. I can respect that. I guess Chico, California just has so much work that contractors do not need to behave in a professional manner.

Because of this, I would not cal this contractor back, and I would not recommend them to anyone.

I went to yelp to look up reviews for our next project.
Wayland came up with the 1 review. I laughed, but it really wasn't funny, because I experienced the very same thing when I called them about a year ago when starting our last project.
The girl answering the phone was very nice and even gave me some tips on how to finish off a concrete floor.
But, when it came time to get a call back from the contractor, it never happened.
I also called in 2 more times and not even a return/message telling me they were booked out.
If he can't have the decency to return a call, I can't imagine (the nightmare) getting into a remodel contract with him.