Chico Animal Hospital

CAH used to be such a great place to be back when Dr. Callen owned it. Now the vibe is "New middle school sub who has some rules and isn't going to take your malarkey."

Have a senior pet on multiple prescriptions?
They won't call them in or send them electronically. You have to drive out there to get the handwritten (read: 1980's style) prescription and take it to the pharmacy, then return to the pharmacy to pick it up when ready. Ask them about it and they'll talk over you. Live across town? Too bad. No exceptions (folds arms).

Want an appointment? Give them a credit card number first and they'll pre-charge your card $75 for the visit.

Dr. Dennis - the vibe is arrogance and condescension (I sense a theme here).

Dr. Crowson - the vibe was terrific and his assistant was also terrific. He spent a lot of time with my dog and gave us very helpful advice. However, seeing him again is not worth the price of admission.

Front office staff: a combination of sickeningly sweet and mind-numbingly obtuse. Again, the sing-songy middle school vibe. This-is-how-it-is without a shred of creativity or desire to help. Today I had driven across town to pick up the aforementioned Rx, but there was an error on it. Singsong lady seemed unmoved and unmotivated to help. Said Dr. Crowson wasn't in until tomorrow and I'd have to come back -- again. I asked if Dr. Dennis, who had also seen my dog, could perhaps write it. She said nope, he was not the prescribing doctor (note: she didn't ask anyone, and she knew I was inconvenienced already). I stood there, sighed, and said, "It feels like you don't even want to try and help, is that possible?" I got silence from the singsong woman. I asked for my dog's records.

The new vet in town is the one by Trader Joe's, Chico Pet Vet. I walked in there today on my way home. They're taking patients. They call in prescriptions. They speak to you like you're an adult. An office visit is $65. I'm sure they're not perfect either, but so far, so good.

They stopped doing business to me...I havent been there for a year or two. No reason, no problem or situation-just dropped me. If you value your pet, like I do, go elsewhere. BTW- the workers there and Vets seem Very cold, unapathetic, as I remember. Bring back my Forrest Animal Hosp. !!