The Fire Place

Best price and quickest availability. $260 flat rate for chimney cap and site visit. Spoke to Phil and he was really helpful, took the time to go over the specifics with me.

COMPLETELY ASTRONOMICAL, GOUGE-LEVEL PRICING. The price yesterday was a whopping $569 for my woodstove cleaning, up from $309 just two years ago for the same exact service from them. They do -seem- to do a decent job as far as I can tell and my technician was very nice.

I really don't appreciate a $20 "fuel charge" because I'm in Paradise. Scheduling appts is weird too... I had to give information to one lady one day, for another lady to call me back the next day. She then scheduled me between 12-4 and so I made special arrangements with work to leave at 11:30 for the half hour drive back home. Yet the technician showed up at 10:50 AM saying the scheduler told him "11" I guess, so I had to leave early and race home. Not really great for me or the technician, but things happen.

I really think this was a great local business (they -still- heavily advertise touting that) which has CLEARLY suffered by being bought out by much larger ChimCare. This is very much reflected in the absolutely CRAZY pricing. If the price was even close to reasonable I'd probably give at least 4 stars.

*After supremely out of touch owner comment: I would definitely not use them again now. Not sure how milk and eggs costing a little more at the store justifies you nearly DOUBLING your price for a service, but whatever makes you feel better for gouging people with your 84% price increase in 2 years. Why don't we all support each other by not just wildly jacking up prices because we think we can get away with it just because eggs are costing more? I'll absolutely "support" a different company in the future. Wow.