Sol Mexican Grill

It's really disappointing to see so much wasted potential. General ambiance is great! Food is not cheap and the price does not match the quality. Mexican 3 cheese preshredded blend from a bag DOES NOT MELT and makes for a mealy quesadilla. I wish the meat would be seasoned as well. It's obviously prepped ahead of time and just reheated, which is normal for the industry, but the opportunity for flavor is not taken. Should not have to pay $2.50 for a very modest amount of chips and salsa.

The food by itself was just ok, not that flavorful, maybe a 5-6 out of 10. The reason for the bad rating was for our experience tonight. We had not been to Sol for several years, but I had an old gift card in my wallet so we thought that we would give it another try. When we went to pay with the gift card the guy working as cashier told us that it was an old gift card, he went and talked with someone else and then said that they wouldn't honor it. There was no apology or offer to take some off of the price to make up for the gift card that they would not let us use. He was rude. Not to mention that it is illegal in the state of California for gift cards to have an expiration date. He threw the gift card away and would not give it back to us. We definitely won't be back.