Bed Bath & Beyond

I went to the Chico store! Looking for a vacuum! OMG!!! A very happy beautiful person walked up to me and asked me if I needed help.I truly don't think I have words to say how great her knowledge was.... it was soooooo nice to have someone help that is smart!!! I am so tired of asking questions, and there answers are I don't know!!!!!!!! As you see I don't do YELP much- but she was great I will be spending a lot of money at this store!!! ( building a new house) her name was Milissa..... and she gets 5 stars

Horrible service. I bought my daughter a Christmas gift from here. It didn't work. Went in with receipt today to hopefully exchange it for the same item that actually worked. The asian girl said they still had the item POINTED to where they were. My daughter and I walked over and there were none. Got back in line and the same employee pointed some where else. All she seemed capable of saying is "Over there" and pointing. There was another asian behind the counter who also "pointed". I asked if someone could please show us as we have all ready walked over there twice. I was ignored. I then asked if they could show us if we were doing something wrong with the item. Again, ignored. Then they asked if I wanted cash back or on card. Since it was a gift I said cash so I could just give the cash to my daughter. First employee then said it has to go on the card. Before I could say anything, she handed me a receipt and said bye!!!!!!!!!!!!! What???? No personality, NO help and NO communication. Point, Over there and Bye. WOW.