Chico State Wildcat Store

I downloaded Yelp just to write this review. That is how disappointing the service was at this store. On the first day of the semester I ordered all of the books that I would need for my classes. I ordered most of them off on Amazon except one. I decided that since I needed the book quickly, I would order it from the Chico State Wildcat Store. Knowing that they advertise price matches, I planned to then have the store price match me because their book in store was priced much higher than an online source that was going to take a week and a half to be delivered. I felt that the bookstore would be quick, fast and easy. I ordered the book. After I ordered it, I was informed that it was not available in store, and that I would have to wait till I received an email to pick up the book. I waited and called the store many times speaking to different employees. Each employee would tell me something different. After a month had passed by and I had called the store about 12 times speaking to different people each time, I decided to go into the store. With frustration I expressed my disbelief to the manager, I told him that I was very upset. The manager did not seem to care. He said that he would look for the book. He came back with a response that my book had been delivered about five days earlier. The bookstore had never contacted me to pick it up and refused to price match.

Closed. Even though the internet says open on Saturday from 12-4. We wait in the heat until noon and nothing/no one.