Staples

Abrianna was the most unfriendly, and disrespectful employee. I could have the displeasure of dealing with I went to make signs for my lost cat, and most of the laminated copies ended up rippled, which I asked her to please reprint. she did this, but they were still rippled and I had to ask her for half off on these rippled copies... She seemed to not want to do that, but after I called manager over, I was given the discount... However, Brianna, tacked on a $10 fee which I was not aware that Staples charged for in-house printing... She said it was completely obvious to all customers at this fee would be charged if you allow staples to do your printing for you... I was not aware of this? I'm sure it was because I wore my great hat in there, possibly that I was treated with such distain and contempt, because after I called a manager over, they refused to take this away... I've never experience such negative energy when printing anything, I would never go to Staples to print anything and I would advise everyone to avoid it

Last night I stopped in at staples to fax something. I've only needed staples to copy papers in the pass. I also like having help the first time I use things to make sure I don't waste papers and don't overcharge myself. Last night in question Zach was working in that area. I asked for help he told me he couldn't, I'm sorry is this what you not get paid for working in that area. All because he had follow up calls to make. I've working customers service before and customers come first always. I almost went into tears cause I needed something faxed. I finally got Zach to help me in the end. But, if you're reading this from store please do better when it comes to customers asking for help. I would have left a better review if he didn't told me he couldn't he was busy when I was the only customer in line asking help.