Sheraton Real Estate Management

Sheraton Real Estate Management is a terrible company to rent from. The property manager has harassed my family and I for months claiming I was smoking on the property - the manager claimed she "watched my out her window and saw me smoking while watching my child play". I do not smoke. She was confusing me for another tenant and for months stalking me and threatening me with 3-day eviction notices. I asked the property manager to submit a work order for the AC unit in my complex and she outwardly denied the work order and then, completely ignored my second request. The AC stopped working and my family was completely displaced for a few days. My apartment reached 98 degrees during this last heat waive. Sheraton did not do anything until I contacted an attorney - what the property manager did and Sheraton was illegal and left my child in danger of heat exhaustion. The property manager has ignored other serious health and safety violations such as broken glass all over the complex among other items. The property manager has sent long rants for months straight threatening the entire complex with fines and 3-day eviction notices for things they cannot provide evidence for or, pinpoint to a single person. Yet - they feel compelled to threaten all of their tenants who pay rent. The property manager text messaged me at 3:30 am on a Saturday after denying a work order for my AC - my apartment was 98 degrees. This company has harassed and bullied many people in the complex - we are middle-class families. The property manager harasses and bullies the people who live above and next to them - repeatedly sending messages at all hours of the night and day, threats, and have failed to do their job numerous times. I would not recommend renting from this company. I would recommend anyone who is struggling with this company to reach out to the Butte Housing Authority and seek legal help to stop them from their bully behaviors. It is the only thing that got the property manager to back off. This company needs to be investigated for other illegal activities as I would imagine I am not the only tenant who has been harassed, bullied, and denied work orders that left my family displaced during a heat waive. The AC is still not working properly - I have put in 5 work orders. Glass is still all over the property - the manager has known about this for months. The manager is still threatening and harassing tenants without any base.

A frustrating company to rent from. Even if you try to get on good terms with the employees, it doesn't make a difference, and you have to get upset to get anything done or for them to take your concerns seriously.

Some employees do their best to help you, but they are limited in what they can do, and though they are friendly, it sometimes seems like they don't take your concerns seriously.