Wells Fargo Bank

This branch is the closest branch to my elderly father's home, and he goes in quite often for account services, and often has a really difficult time hearing and understanding people, and has become very sensitive as a result. I'm sure its quite challenging for the staff, so I wanted to thank those I've observed who are so kind and patient in dealing with a challenging customer, particularly Ishmiale. He has a really relaxed demeanor and was very sweet and patient to us, which makes all the difference to my father, when doing simple things that are more stressful these days. It's nice when a banker can even keep me calmer when trying to do things together with my dad, it helps our relationship. We left Wells Fargo yesterday with an account change that helps both of us, with my dad talking about Ishmiale's kindness during the transaction well after we left.

I'm happy that WF's "slimy" CEO--who spearheaded the "fake account" scandal and "multiple 'product' quotas", is gone. I hope he learned his lesson by having to give up some of the $41,000,000 he left with... Since they were caught, Wells Fargo has been a bit more accommodating.. I'm sure they'll be up to their old tricks again, once the controversy has subsided enough that they may come up with new ways to separate us from our money.

This particular branch is awesome. I hope it stays that way.