Windchime of Chico

DO NOT BRING YOUR ELDERLY FAMILY HERE

This establishment is the last place you want to bring your family to live out the remainder of their days . In fact , bringing them here will shorten their life span. For starters , I've been inside the facility and got the chance to speak with some of the care staff here. I've seen first hand how this facility is ran and how they conduct business. First off , Windchime hires unexperienced caregivers and med techs. One med tech in particular , gave the wrong medication to another resident and nearly killed her. She was sent to the hospital and , fortunately enough , she lived. She was in a drug indused daze for almost three days. Windchime never proceeded to fire this med tech ( caregivers who give out medication) , instead , they proceeded to let her continue to work with other residents. Secondly , the rooms are completely filthy because housekeeping refuses to clean up accidents , spills , and everything inbetween. You ask them to clean up urine and they won't clean it , AT ALL. Leading to strong odor and uncleanliness in the facility. Third, this place is poorly managed by people who have absolutely no idea what they're doing. This place has had 3 different executive directors in the past year and no one knows where this place is headed. Windchime is actually at risk of being shutdown due to social service & care home licensing violations. Some final notes : The care staff are severely overworked and underpaid. They will work you to complete exhaustion and will tell you that you aren't doing enough ! This place is a literal hell for the elderly ; I strongly recommend not bringing your family here.

Some employees horribly overworked.Understaffed.Lack of leadership and training leading to poor work environment and lack of care and compassion for residents.