For Elyse

I went with my future daughter in law to shop for engagement dresses and ended up being interested in a couple articles of clothing. The workers must work on commission because they just kept pushing more and more things to try on for both of us. It became overwhelming, but I found a jumper that I thought might match something that I had at home. When I returned home it was obvious that the greens were different, so I returned to the store to get my money refunded. (Yes, I had the original bag, tissue paper and receipt and it was one day later!) "Kenzie" was very rude to me and kept repeating that their policy is only store credit or exchange... I responded that I don't shop there and didn't know when I would use the store credit. She flatly refused to refund my money. I won't shop there again. This is just one reason why retail is dying.

The best women's clothing boutique in downtown Chico. I love the clothes AND adore all the ladies who work and run this place.

They have a wide range of options that can be dressed up or down or best suited for your personal style (which I did not have until now).

Special shout-out to Erica! She has put together outfits I didn't know I needed, and had helped me select the right clothes for my body type and special event. But no matter who is in the shop, you will surely receive a warm welcome and top notch service and have lots of fun.

On a side note, I feel compelled to write a disclaimer on their behalf. It really drives me crazy when people leave poor reviews due to return policies. Unfortunately, small boutiques like this one can't afford to to provide lengthy department store return options. Needless to say, at the time that I write this, it's a shame this business doesn't have 5 stars for the quality of their product and service.

As humans, we tend to spend too much of our time and energy nitpicking and not taking responsibility for ourselves (like reading or asking about exchange policies).

My hope is that more people will take a couple minutes of their day to drop a glowing review when they have a positive experience at a local shop who deserves more business (like this one) than only coming out of the woodwork on a bad day. Feedback is only useful when the advice is realistic and focused on what can be changed.