University Inn Chico

Upon check in and opening the door to the room first thing you notice is that the rooms do not look like the pictures at all.. with every issue that came up from the room it was never taken care of . upon this stay noticed right away the tv was broken.. big green line down thie middle of the screen.. the two box springs were broken from the center of the beds were severely broken . i reported that to the main office amd they yet again did nothing to fix ithe beds being broken... there was black mold in the bathroom due to the dam not working in the bathroom..electrixal outlet shut off and burned out a brand new hair dryer.went to the office yet again and nothing was done . the mana sat in the office laughing said leave if you don't like it.. my hairdryer brand new first time I had used it is now no good . when I pulled the plug from that outlet I was shocked because the outlet was shorted out .. afor the whole room only outlet that worked was the one the broken tv was hooked too.. also the hot water never worked either.. I reported all the issues to this office amd the unniver manager sat again the office and laughed..they refused to move me to a better room and left me in a room with electrical issues no hot water beds broken and yet I was blamed for all the rooms issues.. better yet I was told to leave if I did not like it . I was over charged there laid staff all steal and reported that as well.. one of the maid staff had her son with her and caught him many many times looking in my room while I was dressing.. reported that and yet I was told to leave the propetty and best part the manager called the cops 4 times on me.. I'm a disabled adult treated like a common criminal.. but yet the room 2 doors down was the dealer had her door kicked in in room 124. husband and wife both taken to jail amd her two kids went to foster care.. the office new exactly what she was soong and said to me we thought it was just weed .. this hotel steals from there guests charges everyone. a 100 deposit which they wait a week and then steal it from your account with no approval.. I was over charged they don't take any online company giving a better deal.. they verbally assaulted me threw me out in 100 heat.. when my room was paid for 4 more days which they kept amd did not refund.. better yet they went back to may debit card a illegally charged 5 diff items after I left the hotel.. lot of cash is missing now had to shit my card down which meant I had to pay another hotel cash for a deposit because my card was shut down by my bank because of what the manager illegally charged .. they need to be shut down there dishonest,they steal from those who don't have it .. ridiculous to have a abusive manager who threatens the guests that stay there !!!!!!

This is my first ever yelp review. I was Curious how bad this place would be... seeing the reviews, ands obvious that the owner of the place really does not care about who stays here. I have so many things i was shocked to see at this place-- disgustingly dirty floors, sheets covered in black hair, wifi didn't work, and so much more. Also seemed like we had a millipede infestation in our room... luckily i like bugs. The staff inside seemed very nice, and one of the worker seemed very concerned when we told him about how gross our room was. The cleaning ladies weren't as nice though. We asked them if they could clean our floors... since when we walked around, our feet turned dirty and brown from what looked like weeks of buildup. They, of course, didn't seem to make it to our room, as not only were our floors not cleaned, but nothing was refilled or tidied. I was also shocked by our sheets. They were paper thin, and had cigarette burns on them. My family truly felt disgusted by the housekeeping here... it was obvious our room wouldn't be cleaned until after our stay. What a dirty establishment... but at least it was close to town. If you want your family to spend time out doors... stay here, as they will beg to not go back to their room.