Whispering Trees Apartments

Short version: poor communication, hidden fees, and no reasonable treatment. This place is operated by people void of humanity who just simply do not care. Don't give them your money.

I lived here for 4 years, in the beginning, it was great the apartment manager was really on top of things and it was a great experience. When he retired the service dropped off dramatically. The complex is old and there were small things that needed to be repaired fairly frequently. Without his excellent follow through it became very frustrating living here.

I have seen three apartment managers come and go and all of them have been pretty bad since the original one. I have not had a heater for the entire winter and even after multiple assurances that it would be repaired it still isn't. Their enforcement of limiting loud noises past 10 pm is nonexistent which is a pretty big deal since the walls are paper thin.

Every time you renew your contract they bump the monthly rent up 20 - 40 bucks which is a fairly common practice in chico except many of the perks that this apartment complex offered are non-existent. They have shut down the game room for 11 months now (It had a pool table and stereo and was a nice place to congregate if you had people over since the apartments are pretty small) and the pool was really dirty for the majority of the summer.

I have been giving the collection of apartment managers and the property management company the benefit of the doubt for two years hoping they would get it together. I am now at the point where I would rather go through the pain in the butt of moving than dealing with this level of bad service.

In conclusion, this apartment complex is priced competitively and a few years ago it was a great place to live with real value but save yourself a headache. Go spend a little more money a month and live in an apartment were they actually maintain their stuff.